Terms and Conditions
Last updated: April 19, 2026
Agreement to Terms
By accessing and using the services of NorCal VIN Check, operated by Innovo Auto LLC, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Services
NorCal VIN Check provides mobile VIN (Vehicle Identification Number) verification services in accordance with California DMV regulations. Our services include:
- Physical inspection of vehicles
- Completion of REG31 VIN verification forms
- Mobile service at customer's location
All VIN verifications are performed by licensed and bonded verifiers authorized by the California DMV.
Service Limitations
Private VIN verifiers cannot perform inspections on:
- Vehicles that are to be revived salvage
- Vehicles that have been junked
- Vehicles 1980 or newer without Federal Safety label
- Motorcycles with no supporting documents or engine changes
- Gray market or direct import vehicles
- Armored vehicles
These inspections must be performed by the DMV or CHP.
Customer Responsibilities
To receive VIN verification services, you must:
- Have the vehicle present at the scheduled location
- Provide valid identification
- Provide vehicle title or registration documents when available
- Ensure the vehicle is accessible for inspection
- Pay the service fee as agreed upon booking
Payment Terms
Payment is due at the time of service. We accept cash, check, Zelle, Venmo, credit cards, or debit cards. Service fees are non-refundable once the VIN verification has been completed.
Cancellation Policy
Cancellations must be made at least 24 hours in advance of the scheduled appointment. Late cancellations or no-shows may be subject to a cancellation fee.
Limitation of Liability
NorCal VIN Check performs VIN verifications in accordance with California DMV regulations. We are not responsible for DMV decisions regarding vehicle registration or title issuance. Our liability is limited to the service fee paid.
Accuracy of Information
You represent and warrant that all information provided to us is accurate and complete. Providing false or misleading information may result in refusal of service.
Indemnification
You agree to indemnify and hold harmless Innovo Auto LLC and NorCal VIN Check from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.
Contact Information
For questions about these Terms, please contact us:
Innovo Auto LLC
Phone: 628-212-2001
Email: Contact Us